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AdSense Gold Support
Instructional Videos
PLEASE NOTICE: These videos require that Macromedia Flash player be installed in your web browser (most web browsers, including Internet Explorer and FireFox, already have it installed).
Installing AdSense Tracker For The First Time
- STEP 1: Create the MySQL database.
- STEP 2: Upload the files to your website.
- STEP 3: Run the install script.
Upgrading from AdSense Tracker 1.0 to AdSense Tracker 2.0
- How to upgrade your old version.
- Overview of new features in 2.0.
Using AdSense Tracker
- Basics of using AdSense Tracker.
Unzipping A File
- Click here if you have Windows XP and don't know how to unzip a file.
Installation Manual
If you're more of a manual reader than a video watcher, click here
to download/read the installation manual. It's an Adobe PDF file, so you will need Acrobat Reader.
Installation Errors You Might See, And What They Mean
- ERROR: Unknown MySQL Server Host '[host name or ip address]' (1)
This error means that the MySQL host name or IP address you used is incorrect.
99% of the time, you should put "localhost" in the "MySQL Server (host or ip)" field.
There are a few web hosts that use external servers to host the MySQL databases. If you are using
"localhost" and getting this error, ask your web host what the MySQL server host name is, and they
can tell you.
- ERROR: Can't connect to MySQL server on '[ip address or host name]' (4)
This error means either 1) that the MySQL host name or IP address you used is incorrect, or 2) that the
MySQL server is down and the script is unable to connect (it's probably #1).
99% of the time, you should put "localhost" in the "MySQL Server (host or ip)" field.
There are a few web hosts that use external servers to host the MySQL databases. If you are using
"localhost" and getting this error, ask your web host what the MySQL server host name is, and they
can tell you.
- ERROR: Access denied for user: '[username]@localhost' to database '[databasename]'
This error usually means that you specified the wrong database name, or the name of a database that does
not exist. Remember that CPanel usually puts your CPanel username in front of the database name you
chose when creating the database.
For instance, if you login to your CPanel as "mysite", and you created a database called "astracker",
it is very likely that you need to put "mysite_astracker" (without the quotes) as your database name
in the "Database Name" field of the install script.
- ERROR: Access denied for user: '[username]@localhost' (Using password: YES)
This error means that the MySQL username and/or password you put into the install script is incorrect,
or that you did not assign ALL privileges to the user for the database.
Remember that CPanel usually puts your CPanel username in front of the database username you
chose when setting up the database.
For instance, if you login to your CPanel as "mysite", and you created a database user called "asuser",
it is very likely that you need to put "mysite_asuser" (without the quotes) as your MySQL username
in the "MySQL User" field of the install script.
If you are 100% certain that your username and password are correct, go back to CPanel and make sure
that you have assigned ALL privileges to the MySQL user for the database. To do this, login to CPanel
and click on the "MySQL Databses" icon. Your database entry should look something like this:
Of course, you will see your database name and your username, but you should definately see
"Privileges: ALL PRIVILEGES". If you don't, that's the problem. Watch the
video tutorial
on creating the MySQL database, and make sure you took the appropriate steps.
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